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Hi Elin, We have a real time feedback program that is volunteer-led (Patient and Family Voices). Our focus is on having an open and unbiased conversation with the patient and care partners about the elements of the care experience that are most important ...

Hi MarKae, Parkland has a team of peer volunteers who will respond to the employee to offer support, connect to resources, or just provide a safe place to vent and talk. ------------------------------ Jessica Rivera Patient Relations Advisor ...

Good Morning MarKae, it seems there should be support, meaning a debriefing regarding what happened. There should be a health check if impacted would EAP be needed? While instructing a work-place violence class recently, some students shared that they ...