​Has anyone created  a SLA between EVS and inpatient units/other departments?  If so, would you be willing to share the document? Thank you. Regards ------------------------------ Gail Watkins Exceptional Experience Coordinator SSM Cardinal Glennon ...

What types of activities/exercises/games have organizations conducted to remind staff that it's the little things they do that can make a big impact on the patient/human experience (ie. smiling, utilizing scripting, being pro-active in recognizing patient ...

Hello! Does anyone have any resources around how to explain PE data to physicians?  I'm looking not necessarily for definitions of terms like top box, percentile, etc.  Rather, I'm looking to see if anyone has information on how to explain how to use ...